How To Solve Wireless Internet Connection Problems

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","enter a serial number to detect your product":"Enter a serial number to detect your product","caps capstitle":"Need help with a different product","back":"Back","ipg":"Lenovo Products","tpg":"Think Products","ebg":"Data Center Products","customize your support experience":"Customize your support experience","submit":"Submit","viewing history":"Viewing History","capsfull search title":"Search by product name, serial number, machine type","log in to access your products":"Log in to access your products","i need help with my lenovo id":"I need help with my Lenovo ID","log in":"Log in","do not have an account":"Don't have an account?

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• Some routers have a WPS button that temporarily lowers security in order to let devices connect to the network.

When connecting the TV to the internet, choose WPS instead of scan.

[Wireless] • If there is more than one entry please choose the correct router name • If the router does not appear in the overview of available routers, choose [Manual entry] and enter the router name If no Wi-Fi connection can be established, try the following: • [Network mode]: This should be set to [DHCP/auto IP] This option ensures the television will automatically update the connection if the router changes the IP address for the television • [IP Address]: The IP address should not start with numbers 0 or 169or be empty • [Signal strength] (page 2): This should be at least 80% or four bars A hard reset can reestablish a connection with wireless internet.

To perform a hard reset, proceed as follows: • Switch the TV OFF • Unplug all cables and accessories from the TV • Wait for at least one minute before plugging all cables in again Security settings on the router could prevent the TV to establish a connection.

Reset the router following the steps from the router’s manufacturer.

Check the internet connection after having reset the router.

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