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Conducting business in North America, Europe, and India, they have created employer-sponsored child care and early education programs for more than 880 clients, including more than 130 of the Fortune 500.
Founded in 1986, the company is headquartered in the United States and conducts business in the U.
S., the UK, Ireland, the Netherlands, India, and Canada.
As a result, due to lack of visibility, improvement areas could not be identified, and customer satisfaction became very low.
Microsoft Dynamics CRM is the core solution for Maynilad's Workflow Management System (WMS) – the system responsible for enhancing Maynilad's sales and customer service operations.
Because clients have different transaction and currency requirements according to their business needs, AFEX prides itself on customizing its extensive range of services to fulfill a customer’s specific company obligations.
But despite wishing to provide premium customer service to all of its clients, AFEX’s efforts were hindered by an outdated customer service system that could not give the company the comprehensive oversight of operations that it needed.Microsoft Dynamics CRMs platform flexibility provided OSI Systems team members a fully connected and integrated sales and customer service tool, enabling team members to more quickly and efficiently access, and act on, crucial data thus improving customer service efforts and increasing customer satisfaction.Read Full Case Study Download: Full Case Study [PDF] Download: TEC Buyers Guide OSI Systems Case Study [PDF] Bright Horizons Family Solutions® is a leading provider of early education and preschools, employer-sponsored child care, back-up care, educational advisory services and other work/life solutions.At the heart of the project was partnering with Power Objects to deploy Dynamics 365.Learn More Learn More One of the largest roofing companies in southern Florida, Kelly Roofing is a long-time Power Objects client that uses Dynamics 365 for Field Service as the backbone of their company.With the rapid business growth and global expansion that the company was experiencing, OSI Systems required a customer relationship management system that could better organize and consolidate customer service information, as well as provide a comprehensive view of sales data.The company also required a system with a scalable architecture that could serve the companys global business advancement in both the present and the future.We have a very large development pipeline, and we are able to use CRM as an asset, not only on existing properties but to extend it to new guest populations in order to have the same expectation of success in future developments." Recognized around the world as one of the most innovative and successful developers of retail complexes, Caruso Affiliated continues to be the leader in the industry for sales, popularity, growth, and the highest quality portfolio.By combining a focus on driving sales, a passion for architectural and design excellence, a commitment to serving the needs of the local community, and close attention to offering a one-of-a-kind guest experience, Caruso Affiliated has become one of the most admired real estate development firms in the industry.We serve clients across multiple industries, including industrial products, consumer products, government, education, health care and nonprofit.Our Microsoft Dynamics CRM solutions give our clients a competitive advantage in sales automation, improved customer service issue management and better company-wide visibility.